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Your Privacy Matters to Us

When you open an account at link danatoto and deposit via DANA, OVO, GoPay or QRIS, your personal information and transaction history stay secure and private.

Account data encryptionPayment security verifiedYour access rights detailed
link danatoto Your Privacy Matters to Us
REACH OUR TEAM

How to Contact Us About Your Privacy

Email Support Send privacy requests to our data team at [email protected].
Live Chat Open live chat from the Account menu on your dashboard.
Account Settings Update your contact details, linked payment methods (DANA, OVO, GoPay, QRIS) and privacy preferences…
YOUR RIGHTS & SECURITY

How We Keep Your Information Safe

Data Encryption

All account logins, payment transactions via DANA, OVO, GoPay and QRIS, and personal details travel through encrypted connections. Your login password is hashed and never stored in plain text on our servers.

Cookie & Tracking

We use cookies to remember your login session, language preference and device type so you don't re-enter details on every visit. Functional cookies are essential; analytics cookies are optional and you can disable them in browser settings.

Payment Data Handling

Payment information for DANA, OVO, GoPay and QRIS is processed by certified payment partners, not stored on our main servers. Your card or wallet details are tokenised after each transaction.

Data Retention

Account data stays on file while your account is active. After closure, we retain records for 7 years to comply with financial reporting laws, then delete them unless legal obligation extends the period.

Access & Correction

Request a copy of all your personal data by emailing [email protected] with 'Data Request' in the subject. We'll provide a downloadable file within 14 days where local law permits.

Third-Party Sharing

We do not sell your data to marketers. We share information only with payment processors, fraud-detection partners and tax authorities where local law requires it.

Privacy & Your Account Questions

Your account is marked inactive and your gameplay history stays private. Personal details like email and address are retained for 7 years per financial law. You can request permanent deletion after account closure; email [email protected] with your account number to start that process.

When you request a withdrawal to your linked DANA, OVO, GoPay or QRIS account, we cross-check your name against the payment method holder. High-value first withdrawals may require photo ID. The system flags mismatches and blocks the transfer until verified via live chat or email.

Yes. Email [email protected] with 'Data Subject Access Request' and your account number. We'll compile your profile data, deposit/withdrawal records, and gameplay log into a file and send it within 14 days where local law permits.

We share data only with payment processors (DANA, OVO, GoPay, QRIS partners), fraud-prevention vendors and tax authorities where required by law. We do not sell contact details or gameplay habits to marketers or other operators.

Passwords are hashed using industry-standard encryption the moment you set them. Support staff cannot access or reset your password; only you can change it from the Account Security page. Password resets send a time-limited link to your registered email.

Session cookies keep you logged in; preference cookies remember your language and theme. Analytics cookies track page views to improve the site. Disable non-essential cookies in your browser settings without losing core account access.

We store transaction details for 7 years in compliance with Indonesian financial regulations. After account closure, records remain private for this period, then are securely deleted unless a legal dispute or audit extends the timeline.